Privacy Policy

Last updated: August 22, 2026

MyLifeJoy operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (collectively, the “Services”). MyLifeJoy is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use mylifejoy.shop, make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you or another individual. It does not include information collected anonymously or de-identified so that it cannot reasonably identify or be linked to an individual.

Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:

• Contact information, including your name, billing address, shipping address, telephone number, and email address.

• Financial information, including payment-card information, financial-account information, transaction details, payment method, and payment confirmation. Payments may be processed directly by Shopify or another payment provider, and we may not receive or retain complete payment-card details.

• Account information, including your username, password, security information, preferences, and account settings.

• Transaction information, including products you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

• Communications, including information you provide when contacting us, submitting a form, posting a review, or requesting customer support.

• Device and network information, including information about your device, browser, network connection, IP address, cookie identifiers, and other unique identifiers.

• Usage information, including information about how and when you access, interact with, or navigate the Services.

• Marketing information, including your marketing preferences and interactions with our advertisements and promotional communications.

Sources of Personal Information

We may collect personal information:

• Directly from you when you create an account, use the Services, make a purchase, complete a form, communicate with us, or otherwise provide information.

• Automatically through the Services, including from your device and through cookies, pixels, local storage, and similar technologies.

• From service providers that provide website hosting, payment processing, analytics, customer support, fulfillment, shipping, fraud prevention, and related services.

• From business partners and other third parties, including advertising, marketing, and social-media partners, where permitted by applicable law.

How We Use Personal Information

Providing and Improving the Services

We may use personal information to:

• Process payments and fulfill orders.

• Arrange shipping and delivery.

• Process returns, refunds, exchanges, cancellations, and other transactions.

• Create and manage customer accounts.

• Remember your preferences and products in which you have shown an interest.

• Send notifications relating to your account, purchases, and transactions.

• Enable product reviews or other customer-submitted content.

• Personalize your shopping experience and recommend relevant products.

• Maintain, troubleshoot, analyze, and improve the Services.

• Perform our contractual obligations to you.

Marketing and Advertising

We may use personal information to send marketing and promotional communications by email, text message, postal mail, or other permitted channels.

We may also use information about your purchases and activity on the Services to display advertisements or recommend products on our website or third-party websites and platforms. Where required by law, we will obtain your consent before sending marketing communications or using certain advertising technologies.

Security and Fraud Prevention

We may use personal information to authenticate accounts and transactions, provide a secure shopping experience, prevent fraud, investigate illegal or malicious activity, and protect our customers, the public, our business, and the Services.

If you create an account, you are responsible for protecting your login credentials. You should not share your username, password, or other account-access information with anyone.

Communicating With You

We use personal information to respond to inquiries, provide customer support, send service-related messages, and maintain our relationship with you.

Legal and Compliance Purposes

We may use personal information to:

• Comply with applicable laws and lawful government requests.

• Respond to subpoenas, court orders, or other valid legal processes.

• Participate in litigation or other legal proceedings.

• Enforce our terms, policies, and agreements.

• Investigate suspected violations of our terms or applicable law.

• Protect or defend our rights and the rights of our customers or others.

How We Disclose Personal Information

We may disclose personal information to:

• Shopify and service providers that help us operate our business, including providers of website hosting, IT services, payment processing, analytics, customer support, cloud storage, fulfillment, delivery, and shipping.

• Business and marketing partners that help us provide marketing services or advertise products and services.

• Parties you authorize, including shipping providers, social-media services, and services used through login integrations or website widgets.

• Our affiliates, subsidiaries, or other entities within our corporate group, if applicable.

• Professional advisers, including accountants, auditors, insurers, consultants, and legal advisers.

• Government bodies and other parties when necessary to comply with applicable law, respond to lawful requests, enforce our policies, or protect our rights and the rights of others.

• Parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or transfer of control.

Our marketing and advertising partners may process information under their own privacy policies. Depending on where you live, you may have the right to opt out of the use or disclosure of personal information for targeted advertising.

Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information relating to your access to and use of the Services to provide and improve its services.

Information submitted through the Services may be transmitted to Shopify and other service providers in countries other than the country where you live.

We may use Shopify features that combine information obtained from your interactions with our store with information concerning your interactions with Shopify and other merchants. Shopify may be responsible for processing personal information for these features, including responding to requests relating to that processing.

You can learn more by reviewing the Shopify Consumer Privacy Policy. Depending on where you live, you may also submit certain privacy requests through the Shopify Privacy Portal.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the Services, remember your preferences, understand how customers use the Services, improve performance, prevent fraud, and provide or measure advertising.

You may be able to control cookies through your browser settings or through any cookie-preference tool displayed on the Services. Blocking certain cookies may prevent some features from working properly.

Where required by applicable law, we will obtain your consent before using non-essential cookies or similar technologies.

Third-Party Websites and Services

The Services may contain links to websites, applications, or online platforms operated by third parties.

If you follow a link to a service we do not own or control, you should review that third party’s privacy policy, security practices, and terms. We are not responsible for the privacy, security, availability, accuracy, or reliability of third-party services.

Information posted in public or semi-public areas, including through social-media platforms, may be visible and used by other people without restriction. The presence of a link on the Services does not necessarily mean that we endorse the linked platform or its operator.

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable where they live.

If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us using the details below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable privacy laws, the personal information of individuals under 16 years of age.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no security system is perfect or impenetrable, and we cannot guarantee absolute security.

Information transmitted over the internet may not always be secure while in transit. Please do not use unsecured channels to send sensitive or confidential information to us.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Maintain your account.

• Provide the Services and complete transactions.

• Maintain business and tax records.

• Comply with legal and regulatory obligations.

• Prevent fraud and protect the Services.

• Resolve disputes.

• Enforce our agreements, terms, and policies.

The retention period depends on the nature of the information, why it was collected, our legal obligations, and whether it is needed to establish, exercise, or defend legal claims.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights:

• Right to access or know: Request information about the personal information we hold about you and how it is processed.

• Right to deletion: Request deletion of personal information we maintain about you.

• Right to correction: Request correction of inaccurate or incomplete personal information.

• Right to portability: Request a copy of certain personal information in a portable format or ask that it be transferred to another party.

• Right to restrict processing: Request that we limit certain processing of your personal information.

• Right to object: Object to certain processing based on legitimate interests or for direct-marketing purposes.

• Right to withdraw consent: Withdraw consent where processing is based on consent. Withdrawal will not affect processing that occurred before consent was withdrawn.

• Right to opt out: Opt out of targeted advertising or certain sales or sharing of personal information where applicable.

• Right to appeal: Appeal our decision if we deny a privacy request.

• Right to complain: Lodge a complaint with an applicable privacy or data-protection authority.

These rights are not absolute and may apply only in certain circumstances. We may decline or limit a request where permitted by law.

You may exercise applicable rights through any privacy-request option provided on the Services or by contacting us using the details below. You may also review Shopify’s privacy practices and available request options through the Shopify Privacy Portal.

We will not discriminate against you for exercising an applicable privacy right. We may need to verify your identity before processing a request.

Where permitted by law, you may designate an authorized agent to make a request on your behalf. We may require proof that you authorized the agent and may ask you to verify your identity directly.

Marketing Preferences

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in those emails.

If you opt out, we may continue sending non-promotional communications concerning your account, orders, transactions, customer-service requests, or our ongoing business relationship with you.

You may withdraw consent to marketing text messages by following the instructions included in those messages, where applicable.

International Data Transfers

We and our service providers may transfer, store, and process personal information outside the country in which you live.

Where required, transfers from the European Economic Area, United Kingdom, or another jurisdiction with cross-border transfer requirements will rely on recognized legal safeguards. These may include an adequacy decision, the European Commission’s Standard Contractual Clauses, the United Kingdom’s applicable transfer mechanisms, or another legally recognized safeguard.

Complaints

If you have a complaint about how we process personal information, please contact us using the information below.

Depending on where you live, you may have the right to appeal our response or lodge a complaint with your local privacy or data-protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, the Services, legal requirements, or other operational reasons.

When we make changes, we will post the revised policy on this website and update the “Last updated” date. We will provide additional notice where required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:

Store: MyLifeJoy
Website: https://mylifejoy.shop
Email: mylifejoyshop@gmail.com
Telephone: +91 6284459449
Postal address: near lake, Surat, 395009 Surat GJ, India